http://kennainc.com Creating Business Performance Excellence Tue, 14 Feb 2012 21:59:31 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 /services/contact-center-optimization/ /services/contact-center-optimization/#comments Tue, 25 Oct 2011 21:00:25 +0000 cherylrae http://kennainc.com/?p=459 Read More »]]> Comprehensive contact center assessments and performance optimization ]]> /services/contact-center-optimization/feed/ 0 /services/contact-center-optimization/ /services/contact-center-optimization/#comments Mon, 25 Oct 2010 04:26:33 +0000 friendlywebconsulting http://kennainc.com/?p=11 Read More »]]> Comprehensive contact center assessments and performance optimization

]]> /services/contact-center-optimization/feed/ 0 /services/contact-center-certification/ /services/contact-center-certification/#comments Mon, 25 Oct 2010 04:25:02 +0000 friendlywebconsulting http://kennainc.com/?p=9 Read More »]]> Contact center certification based on the SPOT Performance Maturity Model

]]> /services/contact-center-certification/feed/ 0 /business-intelligence-research /business-intelligence-research#comments Mon, 25 Oct 2010 04:22:40 +0000 friendlywebconsulting http://kennainc.com/?p=5 Read More »]]> Kenna Consulting sees market research as a key factor in gaining advantages with customers.

]]> /business-intelligence-research/feed/ 0